Citizens of Kazakhstan Became "Violators" in Kyrgyzstan Due to System Failure

Bakhaidir Buakhanovich Khasanbaev, chairman of the Uzbek Ethnocultural Association in the Merken District, addressed VB.KG with information about the incorrect application of the new rules regarding the stay of citizens of the Republic of Kazakhstan in the Kyrgyz Republic. These rules came into effect on September 1, 2025. According to him, he receives numerous appeals from Kazakhs and considers it important to draw attention to this situation from such bodies as the Ministry of Foreign Affairs, the Border Service, the State National Security Committee, the Government, and the Jogorku Kenesh.

According to the Border Service of the State National Security Committee of the Kyrgyz Republic, starting from September 1, 2025, Kazakhs can stay in Kyrgyzstan for no more than 90 days within a 180-day period. This period is counted from the date of the first entry, starting from when the new rules came into force.

It should be noted that although the changes were adopted back in 2023, their actual implementation only occurred from September 1, 2025. This is confirmed by the explanations from the border guards.

However, starting from December 2025, cases of refusal of entry to citizens of Kazakhstan based on non-compliance with current norms began to be recorded at some checkpoints. For example, at the "Chaldovar - road" checkpoint, border service employees start counting the duration of stay from October 10, 2023, rather than from September 1, 2025.

As a result, citizens receive refusal notices indicating that their duration of stay allegedly exceeds 200, 300, and even 400 days. This contradicts the "90/180" rule, as even in cases of serious violations, the duration cannot exceed 180 days, indicating a system failure rather than actual violations by citizens.

Upon manual recounting, it turns out that Kazakhs were actually in Kyrgyzstan from September 1, 2025, for only 15-20 days, which complies with the law. The problem becomes especially relevant during the New Year holidays when:

many residents of border areas have relatives on both sides of the border;

many Kazakhs study at universities in Kyrgyzstan;

people cannot cross the border despite the absence of violations.

This situation affects many people and undermines trust in law enforcement practices. Despite attempts to clarify the situation, no changes have occurred. In this regard, I appeal with a request:

to draw the attention of the competent authorities of the Kyrgyz Republic to the established practice;

to initiate an inspection of the software operation;

to ensure uniform application of the rules;

to protect the legal rights of citizens of Kazakhstan.

Examples of situations that occurred due to system errors became possible thanks to the intervention of senior border service officials who conducted a manual recount. However, this is rare, while hundreds of people cross the border daily, and the automated calculation system does not allow for prompt verification of data.

Examples of specific cases:

Case 1. Dina Karimzhanova. Refusal on 12/17/2025. Actual stay from 09/01/2025 - 45 days. The notice states: 405 days. She works at the hospital in the village of Andas Batyr (RK), and her family lives in Kara-Balta (KR). Due to the error, she was unable to return to her children for a long time. They were only allowed to pass after public intervention.

Case 2. Furkhatjan Ruzayev. Refusal on 12/13/2025. Actual stay - 13 days. The notice states: 201 days. The citizen was unable to visit his parents in KR during the holidays.

Case 3. Karima Karimova. Refusal on 12/16/2025. Actual stay - 5 days. The notice states: 99 days. Instead of explanations, the woman received threats of deportation, although it was later found out that she had not violated any rules.

Case 4. Zarina Janabatyrova. Refusal on 12/14/2025. Actual stay - 15 days. The notice states: 108 days. She also could not reach her relatives in time.

Case 5. Davran Mirsalimov. Student at MUIT (Bishkek). When crossing the border, he had 96 days of stay (including studies), but was not informed about the new rules, which caused him to miss the session and be unable to continue his studies.

We hope that the situation will be corrected, as it affects the lives and well-being of people.

From the editorial office: The difference between manual and automated calculations indeed raises questions. It seems that there was an error in the program, causing difficulties for many families. We expect that the responsible authorities will quickly resolve this issue, as friendly relations between our countries depend on human connections.