The hotline was established as part of a government order and aims to provide immediate assistance to those who have faced domestic violence or become victims of human trafficking.
By calling the number 5200, citizens can receive free, anonymous, and confidential help. The hotline is staffed by specialists—psychologists and counselors—who have undergone special training in crisis situations.
The service is available around the clock, without days off, and can be accessed from any mobile operator throughout the country.
The main functions of the hotline include:
