According to the EEC, 95% of residents of the EAEU countries make purchases online, with 80% of them also acquiring various services.
Despite the growing popularity of online shopping, many users encounter violations of their rights, with every second resident of the EAEU finding themselves in such a situation, as Osaulenko pointed out.
In 2026, information and training events are planned to raise citizens' awareness of their rights when making purchases of goods and services online, as Osaulenko reported.
